Top 13 CRM Systems: Alternatives to Bitrix24

Best Bitrix24 alternatives for your business in Ukraine

Top 13 CRM Systems: Alternatives to Bitrix24

Find a CRM for your needs

№1

CPAshka

CPAshka - CRM for dropshipping, the perfect alternative to Bitrix24! Automate dropshipper accounting, manage orders, and analyze profits in one place. Optimize business processes with CPAshka!

CPAshka

Main advantages

  • Automation of payments. Instant calculation of rewards to dropshippers, avoiding manual errors.
  • Real-time reporting. Full control over sales and profits of each point.
  • Simple accounting for dropshippers. Convenient management of the partner base, order history in one place.
  • Integration with platforms. Easy connection to marketplaces and delivery services.

Options and tools

  • Specifically for dropshipping
  • Automation of calculations
  • Convenient sales analysis
  • Easy data import
  • 24/7 support
№2

LP-CRM

LP-CRM is a CRM system created for product business, e-commerce and services. Looking for an analogue of Bitrix24? LP-CRM optimizes your sales, simplifies customer accounting and automates business processes.

LP-CRM

Main advantages

  • Зрозумілий інтерфейс. Easy navigation and intuitive functions for quick learning.
  • Inventory accounting. Control balances, orders and movement of goods in real time.
  • Sales automation. Optimize the sales funnel, from lead to deal, increasing profit.
  • API integrations. Easily integrates with other services to extend functionality.

Options and tools

  • Sales automation
  • Convenient integration
  • Business analytics
  • 24/7 support
  • Easy start
№3

Insightly

Insightly: Project management CRM designed for small to medium-sized businesses (SMBs). Integrations, automation, sales, and marketing - all in one! Looking for a Bitrix24 alternative? Insightly is a great solution.

Insightly

Main advantages

  • Project management. Organize team efforts, track progress, and meet deadlines.
  • Integrations. Connect Insightly with your favorite tools for a seamless workflow.
  • Analytics & Reporting. Gain valuable insights into sales and customers for better decisions.
  • All-in-one. All your customer data, projects, and communications in one platform.

Options and tools

  • CRM for SMB
  • Projects + Integrations
  • Bitrix24 alternative
  • User-friendly interface
  • Customer support
№4

Pipedrive

Pipedrive - CRM that helps increase deal conversion. Visualize your sales process with intuitive pipelines. A great alternative to Bitrix24 for those who value simplicity and focus on results.

Pipedrive

Main advantages

  • Visual pipeline. Clearly see where the deals are so you don't miss anything!
  • Clear analytics. Get reports to improve deal conversion.
  • Sales forecasting. Accurately forecast revenue and plan for the future.
  • Ease of use. Intuitive interface for quick implementation.

Options and tools

  • Visual deals
  • Sales are clear
  • Conversion is a priority
  • Easy to use
  • Sales automation
№5

Bitrix24

Bitrix24 - A powerful CRM and workspace for business. Manage sales, communicate with customers via the contact center, and organize projects - all in one place. Looking for an alternative? Consider other options!

Bitrix24

Main advantages

  • Sales growth. Optimize the sales funnel, increase conversion, and profit.
  • Effective communication. Unite all customer communication channels in one place.
  • Task organization. Manage projects, tasks, and deadlines in a single space.
  • Business automation. Automate routine operations and free up time for development.

Options and tools

  • Sales automation
  • Project management
  • Email integration
  • 24/7 customer support
  • Cloud-based CRM solution
№6

Zoho CRM

Zoho CRM is a cloud alternative to Bitrix24 for business automation. Manage sales, marketing and customer support in one system. Increase productivity and profits today!

Zoho CRM

Main advantages

  • Understandable interface. Intuitively understandable customer and deal data management.
  • Business scaling. Easily adapts to the growing needs of your business.
  • Sales automation. Increase sales by automating routine tasks.
  • Improving communication. A single environment for communicating with customers and colleagues.

Options and tools

  • Flexibility of settings
  • Integration with other services
  • Automation of business processes
  • Ukrainian language support
  • Scalability for business
№7

Nutshell

Nutshell - CRM and email marketing in one! A great alternative to Bitrix24 for B2B teams looking for a simple and effective solution for sales management and marketing automation.

Nutshell

Main advantages

  • Intuitive interface. Easy to learn, quick to adapt, start working right away.
  • Powerful email marketing. Engage customers with personalized mailings directly from the CRM.
  • Clear analytics. Get clear reports for informed decision making.
  • B2B sales support. Optimize your sales funnel to increase profits.

Options and tools

  • Intuitive interface
  • Sales automation
  • Email marketing
  • B2B orientation
  • Sales funnel analytics
№8

amoCRM

amoCRM - CRM with a focus on messengers. Create chat funnels, use bots, and conduct omnichannel dialogues with customers. A great alternative to Bitrix24 for those who value communication.

amoCRM

Main advantages

  • Messengers in priority. Communicate with customers where it is convenient for them - in familiar messengers, build an omnichannel strategy.
  • Sales automation. Chatbots and sales funnels automate routine tasks, increasing team efficiency.
  • Effective communication. The entire history of communication with the client in one place, quick access to information.
  • Clear analytics. Sales and customer activity reports help you make informed decisions.

Options and tools

  • Convenient CRM for sales
  • Chat funnels and automation
  • Integration with messengers
  • Support for omnichannel dialogues
  • Communication automation
№9

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation built specifically for entrepreneurs. A powerful tool for small businesses that simplifies marketing, sales and customer management. A Bitrix24 alternative for those looking for flexibility and automation.

Keap (ex-Infusionsoft)

Main advantages

  • Marketing automation. Attract more customers and increase sales with personalized campaigns.
  • Centralization of customer data. All customer information in one place for better service.
  • Personalization of communication. Send relevant messages that increase customer loyalty.
  • Saving time. Automate routine tasks and focus on business development.

Options and tools

  • Sales automation
  • Simple interface
  • Price/quality
  • Integration
  • 24/7 support
№10

SuiteCRM

SuiteCRM - a powerful open-source CRM. Looking for a Bitrix24 alternative? SuiteCRM offers extensive customization options to tailor the system to your business needs. Flexible configuration, integrations, and complete data control.

SuiteCRM

Main advantages

  • Open source. Complete data control and flexible settings for business needs.
  • Cost savings. No license fees, you only pay for support.
  • Extensive customization. Customize the system to your company's unique business processes.
  • Scalability. Develop the system along with the growth of your business.

Options and tools

  • Free CRM platform
  • Open source for changes
  • Flexible customization
  • Bitrix24 analog
  • Effective business management
№11

Apptivo

Apptivo - a suite of business applications with CRM at its core. A Bitrix24 alternative for small to medium-sized businesses (SMBs). Streamline sales, marketing, projects, and more with Apptivo!

Apptivo

Main advantages

  • Everything in one place. Manage sales, projects, and finances in one suite of applications.
  • Clear interface. Intuitive design makes it easy for the whole team to work.
  • Business scaling. Expand functionality as your company grows.
  • Affordable price. Get powerful tools at a great price for SMBs.

Options and tools

  • CRM for SMB
  • Bitrix24 alternative
  • Easy start
  • Flexible customization
  • Price affordability
№12

Creatio (Sales)

Creatio (Sales) - low-code CRM/CRM platform for sales automation. An analogue of Bitrix24, which offers flexible process customization and integration to increase the efficiency of your business.

Creatio (Sales)

Main advantages

  • Sales automation. Optimize the sales funnel and increase profits by automating routine tasks.
  • Intelligent analysis. Gain deep insights into customers and the market to make informed decisions.
  • Easy setup. Personalize the system to your business needs without code.
  • Single platform. Manage sales, marketing, and service in one place for coordinated operation.

Options and tools

  • Simple integration
  • Process automation
  • Flexible configuration
  • Sales analytics
  • 24/7 support
№13

Less Annoying CRM

Less Annoying CRM is an extremely simple CRM system, ideal for small businesses. Without unnecessary features and complexities, only the necessary tools for organizing the customer base and sales. A great alternative to overloaded systems such as Bitrix24.

Less Annoying CRM

Main advantages

  • Ease of use. Intuitive interface, quick team training, minimum time for adaptation.
  • Simple implementation. Quick transition, minimum settings, immediately to work without long integration.
  • Focus on customers. Convenient contact management, communication history, personalized approach.
  • Affordable price. Transparent cost, no hidden payments, ideal for small businesses.

Options and tools

  • Intuitive interface
  • Affordable price
  • Ease of use
  • Fast support
  • Focus on small business

Comparative analysis of CRM

# Service Suitable for Key functions Free version Minimum rate
1CPAshkaDropshipping, eCommerceDropshipping, CRM, automationFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesCustomers, sales, automationFree version up to 50 orders per monthfrom $9/month
3InsightlySmall business, medium businessCRM, project management, automation14-day trialFrom $29/month per user
4PipedriveSmall business, salesDeals, pipelines, conversionTest 14 daysfrom $14.90/month per user
5Bitrix24Small business, medium businessCRM, contact center, projectsFree planfrom $61/month (5 users)
6Zoho CRMSmall, medium businessSales automation, marketing, customer supportFree plan (up to 3 users)from $20/month per user
7NutshellB2B, sales, marketingCRM, email marketing, sales automation14 day trialfrom $16/month per user
8amoCRMSmall business, salesMessengers, automation, omnichannel14 day testfrom $15/month per user
9Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, automation, marketingTest (free)from $159/month
10SuiteCRMSmall business, enterprisesOpen source, customization, integrationsOpen source software (free)from $0/month (self-hosted)
11ApptivoSmall Business, SMBCRM, projects, integrationTest freefrom $15/month per user (annual payment) or $20/month monthly
12Creatio (Sales)B2B, B2C, enterprisesSales automation, low-code, integrationFree trial accessprice on request
13Less Annoying CRMSmall business, startupsSimplicity, accessibility, contact organization30 day test$19/month per user

Help

There are many options: Zoho, Pipedrive, HubSpot, Creatio and others, depending on the business needs
HubSpot has an intuitive interface and is often recommended for beginners
Salesforce Commerce Cloud is ideal for a large online store
Yes, HubSpot and Zoho have free plans with basic functionality
Zoho CRM often offers more favorable prices for small businesses