The best CRM alternatives to Dynamics 365: TOP 10

Top 10 CRMs for Business: Optimal Choices Instead of Dynamics 365

The best CRM alternatives to Dynamics 365: TOP 10

Select the optimal CRM

№1

CPAshka

CPAshka - CRM for dropshipping. Automate accounting for dropshippers and manage orders more efficiently. A great alternative to Microsoft Dynamics 365 CRM for ecommerce!

CPAshka

Main advantages

  • Dropshipping specialization. CPAshka is designed for the needs of dropshippers, taking into account all the nuances.
  • Automatic calculation of payments. Accurate calculation of dropshippers' rewards, saving time on accounting.
  • Integration with platforms. Easy connection to popular marketplaces and delivery services.
  • Simple interface. Intuitive design, quick learning for the whole team.

Features

  • CRM for dropshipping
  • CPA automation
  • Dropshipper accounting
  • User-friendly interface
  • Dynamics alternative
№2

LP-CRM

LP-CRM - CRM for the product business, e-commerce and services. Are you looking for an alternative to Microsoft Dynamics 365 CRM? LP-CRM offers powerful tools for sales automation, customer management and analytics. Optimize your business today!

LP-CRM

Main advantages

  • Простота впровадження. An intuitive interface and quick setup for your business.
  • Sales automation. Increase profits by automating routine tasks and controlling deals.
  • Analytics for E-commerce. Clear reports on sales, customers, and marketing effectiveness for decision-making.
  • Support for Ukrainian business. Specialized solutions for product business, e-commerce and services in Ukraine.

Features

  • Simpler than Dynamics 365
  • The price is more favorable
  • Product CRM #1
  • Easy integration with the API
  • Sales automation
№3

Creatio (Sales)

Creatio (Sales) - low-code CRM platform for sales automation. A great alternative to Microsoft Dynamics 365 CRM, which allows you to quickly adapt the system to the needs of your business thanks to flexible configuration tools. Optimize business processes without code!

Creatio (Sales)

Main advantages

  • Flexible configuration. Adapt Creatio to the needs of your business, not vice versa.
  • Sales automation. Optimize the sales funnel and increase profits.
  • Low code. Change the system quickly without involving programmers.
  • Transparent price. Only pay for what you use, with no hidden costs.

Features

  • Flexible platform
  • Process automation
  • Low-code/No-code
  • Quick deployment
  • Dynamics Alternative
№4

OneBox OS

Looking for a Microsoft Dynamics 365 CRM alternative? OneBox OS is a CRM/ERP platform that combines processes, telephony, warehouse, and document management into a single solution. Automate your business and increase efficiency!

OneBox OS

Main advantages

  • All in one place. Manage sales, warehouse, documents, and telephony from a single OneBox OS platform.
  • Flexible customization. Adapt OneBox OS to the unique needs of your business, without limitations.
  • Resource savings. Optimize costs by combining all the necessary tools in one system.
  • Fast support. Get prompt assistance from our OneBox OS team of experts.

Features

  • Simple CRM/ERP
  • All in one place
  • Flexible platform
  • Business automation
  • Dynamics alternative
№5

Insightly

Insightly CRM + Projects is a powerful alternative to Microsoft Dynamics 365 CRM, designed specifically for small and medium-sized businesses. It combines CRM, project management, and integrations, helping you grow your business and build strong customer relationships.

Insightly

Main advantages

  • Intuitive interface. Easy to use, quick team training, increased productivity.
  • Complete project control. Manage projects and clients in one place, clear status overview.
  • Sales automation. Optimize your sales funnel, increase team efficiency, more deals.
  • Integration with other tools. Connect Insightly with your favorite apps, seamless workflow.

Features

  • Dynamics 365 alternative
  • CRM for SMB
  • Projects + integrations
  • User-friendly interface
  • Affordable price
№6

Odoo CRM

Odoo CRM - a module of the powerful Odoo ERP system. An alternative to Microsoft Dynamics 365 CRM, offering comprehensive customer, sales and marketing management. Integration with other Odoo modules ensures business process automation.

Odoo CRM

Main advantages

  • Integration with ERP. All business processes in one system, from sales to accounting.
  • Flexibility of settings. Adaptation to the needs of your business, without restrictions.
  • Affordable price. Transparent pricing, no hidden fees.
  • Open source. Customization and integration with other services.

Features

  • Open source
  • Flexibility of settings
  • Full integration
  • Affordable price
  • Scalability
№7

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM system with built-in telephony, email marketing, and AI assistant. Looking for an alternative to Microsoft Dynamics 365 CRM? Freshsales offers powerful sales and automation tools, helping you close more deals faster.

Freshworks CRM (Freshsales)

Main advantages

  • Convenient telephony. Call customers directly from the CRM, record conversations.
  • AI assistant. Automate routine tasks, get valuable insights.
  • Intuitive interface. Easy to learn, quick implementation.
  • Favorable price. More features for less money.

Features

  • Intuitive interface
  • Built-in telephony
  • Deal Insights AI assistant
  • Affordable price
  • Easy integration
№8

SugarCRM

SugarCRM: flexible open source CRM system, a great alternative to Microsoft Dynamics 365 CRM for B2B sales. Customize to business needs, integrate with other systems and control data.

SugarCRM

Main advantages

  • Відкритий код. Full freedom of customization and integration, without restrictions.
  • Low cost. Budget savings, predictable costs without surprises.
  • B2B orientation. Tools tailored for complex sales and B2B cycles.
  • Full data control. Your data is safe, full control over its use.

Features

  • Відкритий код
  • Flexibility of settings
  • B2B orientation
  • Cost savings
  • Dynamics alternative
№9

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation built for entrepreneurs. Looking for a Microsoft Dynamics 365 CRM alternative? Keap helps you automate sales, marketing, and organization so you can focus on growing your business.

Keap (ex-Infusionsoft)

Main advantages

  • Простота використання. Keap's intuitive interface allows you to quickly adapt without long training.
  • Marketing automation. Attract customers and increase sales with automated campaigns.
  • All-in-one. Manage sales, marketing, and contacts in one place, saving time and money.
  • Sales growth. Keap helps attract more leads and turn them into loyal customers, increasing profits.

Features

  • Simple CRM for small businesses
  • Marketing automation
  • Dynamics 365 alternative
  • Clear interface
  • Support for entrepreneurs
№10

Zoho CRM

Zoho CRM - cloud alternative to Microsoft Dynamics 365. Automates sales, marketing, and service, helping businesses grow. User-friendly interface and extensive customization options.

Zoho CRM

Main advantages

  • Affordable price. Lower costs, higher returns for your business.
  • Ease of use. Intuitive interface, easy setup for the team.
  • Customization flexibility. Adaptation to business needs, without code.
  • Zoho Integration. Complete ecosystem, united for efficiency.

Features

  • Intuitive interface
  • Flexible customization
  • Business process automation
  • Affordable price
  • Integration with Zoho Suite

CRM compared

# Program Suitable for What can CRM do Test access Initial cost
1CPAshkaDropshippers, ecommerceAutomation, accounting, managementFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesSales automation, customer management, analyticsFree version for up to 50 orders per monthfrom $9/month
3Creatio (Sales)Small business, medium business, EnterpriseSales automation, low code, adaptabilityFree trial accessprice on request
4OneBox OSSmall business, Medium businessCRM, ERP, AutomationSome apps are freefrom $1.99/month (per 1000 records)
5InsightlySmall business, medium businessCRM, projects, automation14-day trialfrom $29/month per user
6Odoo CRMSmall, medium businessSales management, automation, integrationOne App Free (CRM for free)from €24.90/month per user
7Freshworks CRM (Freshsales)Small business, salesCRM, automation, AIFree planfrom $9/month per user
8SugarCRMB2B, sales, marketingВідкритий код, налаштування, інтеграціяTest is freefrom $49/month per user
9Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free)from $159/month
10Zoho CRMSmall, medium businessAutomation, customization, integrationFree plan (up to 3 users)from $20/month per user

FAQ

There are many solutions, such as Salesforce, HubSpot, Zoho CRM, and others, with different features and prices
The choice depends on the business needs, budget, and team size. It is important to test demo versions
They provide capabilities in sales, marketing, customer service, automation, and analytics
Review user reviews, analytical reports, and comparison tables online
Yes, there are free versions with limited functionality, which are suitable for small businesses or startups