Best CRMs: JIRA Service Desk Alternatives

Top CRMs for improving support if JIRA isn't a good fit.

Best CRMs: JIRA Service Desk Alternatives

Select the optimal CRM

№1

LP-CRM

LP-CRM - CRM for product business, e-commerce and services. An alternative to JIRA Service Desk for sales, customer and task management. Optimize business processes and increase profits!

LP-CRM

Advantages

  • Clear interface. Intuitive navigation, quick team training and effective work from the first day.
  • Sales automation. Optimize the sales funnel, increase conversion and profit of your business.
  • Accurate customer accounting. The entire communication history in one place, a personalized approach and customer loyalty.
  • Integration with services. Easily connect the necessary tools for marketing and sales, scale.

Functionality

  • Jira alternative
  • Ease of implementation
  • Convenient CRM for business
  • Sales automation
  • Support for inventory accounting
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№2

CPAshka

CPAshka - CRM for dropshipping, a great alternative to Jira Service Desk. Automates accounting for dropshippers, simplifies order and payment management. An ideal solution for scaling your business!

CPAshka

Advantages

  • Counting dropshippers. Automatic calculation of payments, avoiding manual errors and saving the accountant's time.
  • Simple integration. Easy connection to existing platforms and services, quick start.
  • Data centralization. All information about orders, customers and payments in one place.
  • Sales analytics. Detailed reports for tracking performance and making decisions.

Functionality

  • Dropshipping automation
  • Easy partner accounting
  • JIRA alternative
  • CPAshka is your CRM
  • Real-time reports
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№3

KeyCRM

KeyCRM is a Ukrainian CRM for business. Orders from all channels, convenient communication with customers, inventory management and powerful analytics. A great alternative to JIRA Service Desk for e-commerce and sales!

KeyCRM

Advantages

  • All in one place. Orders, customers, warehouse - in KeyCRM! No switching.
  • Automation of routine. Forget about monotonous tasks. KeyCRM will do everything for you.
  • Clear analytics. Get clear reports for decision-making and growth.
  • Ukrainian support. We are always there to help you and your business.

Functionality

  • Convenient alternative to JIRA
  • All in one: sales, warehouse
  • Business process automation
  • Ukrainian language support
  • Integration with sales channels
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№4

Less Annoying CRM

Less Annoying CRM is a super-simple CRM for small businesses that isn't bogged down with complicated features. Looking for a JIRA Service Desk alternative for customer and sales management? LACRM is the perfect choice for simplicity and efficiency!

Less Annoying CRM

Advantages

  • Ease of use. Intuitive interface, no training required, quick implementation.
  • Affordable price. Transparent pricing, no hidden fees, ideal for small businesses.
  • Convenient support. Fast and qualified help from real people, not robots.
  • Everything in one place. Keep contacts, notes, and tasks in one organized place.

Functionality

  • Simple CRM
  • Jira SD alternative
  • For small business
  • No extra features
  • Easy to use
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№5

NetHunt CRM

NetHunt CRM - CRM for Gmail, a great alternative to Jira Service Desk. Manage leads, sales funnels, and automate processes directly from your email. Integration with Gmail makes NetHunt CRM convenient and effective for your business.

NetHunt CRM

Advantages

  • Gmail CRM. All customer work directly in Gmail: leads, deals, tasks, and communication history.
  • Clear interface. An intuitive solution that does not require lengthy training and adaptation.
  • Sales automation. Automate routine tasks, sales funnels to focus on the main thing - sales.
  • Powerful integration. Easy integration with other Google services: Calendar, Meet, Drive.

Functionality

  • Jira Service Desk alternative
  • CRM in Gmail
  • Simple sales funnels
  • Routine automation
  • Integration with Google Workspace
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№6

monday sales CRM

Looking for a CRM to replace Jira Service Desk? Monday sales CRM is a flexible CRM on the monday.com platform, tailored for sales teams. Automate processes, track customers, and close more deals! Try the Jira alternative!

monday sales CRM

Advantages

  • Full adaptation. Customize to suit the needs of your sales team.
  • Clear interface. Intuitive customer data management.
  • Integration with monday.com. Use all the features of the monday.com platform.
  • Convenient collaboration. Team collaboration in one environment.

Functionality

  • Flexibility of settings
  • Simple interface
  • Price/quality is better
  • Sales automation
  • Integration with monday.com
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№7

Salesforce Sales Cloud

Salesforce Sales Cloud - CRM #1 for increasing sales. Build funnels, analyze data, and automate processes. A powerful alternative to JIRA Service Desk for customer relationship management and business optimization.

Salesforce Sales Cloud

Advantages

  • Sales growth. Salesforce Sales Cloud helps increase sales through effective lead and deal management tools.
  • Improved analytics. Get in-depth data analysis of sales and customers to make informed decisions.
  • Data centralization. All information about customers and deals in one place for better coordination between departments.
  • Business scaling. Salesforce Sales Cloud easily adapts to the growing needs of your business.

Functionality

  • User-friendly interface
  • Flexible settings
  • Powerful analytics
  • Sales automation
  • Integration with other services
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№8

HubSpot CRM

HubSpot CRM - powerful, yet free CRM. A great alternative to JIRA Service Desk for marketing, sales, and support. Everything in one platform! Streamline workflows and improve customer relationships.

HubSpot CRM

Advantages

  • Single platform. Marketing, sales and support - all in one place for smooth teamwork.
  • Free base. Start with the free version and scale as your business grows.
  • User-friendly interface. Intuitive design for quick learning and efficient work.
  • Full integration. All customer data in one place for personalized service.

Functionality

  • Integration: marketing+sales
  • Free CRM start
  • JIRA alternative: easier
  • User-friendly interface
  • Scalable platform
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№9

SalesDrive

SalesDrive - CRM for online stores that simplifies sales management. Integrations with marketplaces, delivery services, payment systems, and warehouse in one place. JIRA Service Desk alternative for e-commerce! benefit1- All in one place

SalesDrive

Advantages

  • Все в одному місці. Order, customer, and inventory management
  • Integrations for e-commerce. Connection to marketplaces, delivery, payment
  • User-friendly interface. Easy to learn, requires no technical knowledge
  • SalesDrive Support. Assistance with setup and issue resolution

Functionality

  • JIRA Service Desk replacement
  • CRM for e-commerce
  • SalesDrive Integrations
  • Sales automation
  • SalesDrive: all in one
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№10

Agile CRM

Agile CRM: A comprehensive CRM system that integrates sales, marketing, and service. Looking for a JIRA Service Desk alternative? Agile CRM offers a more integrated approach to customer and business process management.

Agile CRM

Advantages

  • Single interface. Sales, marketing, and service together, convenient and efficient.
  • Routine automation. Free up team time by automating repetitive tasks.
  • Clear analytics. Get clear reports for better decisions.
  • Customer support. Fast help and training for your team.

Functionality

  • All in one place
  • JIRA SD Alternative
  • Easy data management
  • Sales integration
  • User-friendly interface
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Features table

# Platform Scope of application Key functions Test access Starting price
1LP-CRMProduct business, eCommerce, servicesCustomers, sales, tasksFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshipping, eCommerceDropshippers, orders, paymentsFree for the first 100 leadsfrom $5/month
3KeyCRMeCommerce, sales, businessOrders, Communication, AccountingTest for 14 daysfrom $19/month
4Less Annoying CRMSmall business, startupsSimplicity, affordability, efficiencyTest 30 days$19/month per user
5NetHunt CRMSmall business, salesGmail integration, sales funnels, process automation14 day trialfrom $24/month per user
6monday sales CRMSales departments, SaaS, small businessAutomation, tracking, dealsFree plan (up to 2 users)from $12/month per user (min. 3 seats)
7Salesforce Sales CloudSmall business, EnterpriseSales automation, data analysis, customer management30 day testfrom $25/month per user
8HubSpot CRMSmall business, marketing, salesFree CRM, Marketing Automation, Sales Management, Customer SupportFree planfrom $20/month per user
9SalesDriveOnline stores, e-commerceSales automation, integration, simplification14-day trialfrom 349 UAH/month
10Agile CRMSmall business, startupsMarketing automation, customer support, sales integrationFree plan (up to 10 users)from $8.99/user/month

Information section

There are many more convenient platforms with wider functionality and better automation for customer support
Zendesk, HubSpot Service Hub, Freshdesk are popular alternatives with a user-friendly interface and analytics
They offer a simpler interface, better integration with other tools, and advanced reporting
Some platforms, such as Zoho Desk, offer free plans with limited functionality for small businesses
HubSpot Service Hub and Zendesk offer powerful automation tools, integrations, and more user-friendly interfaces