Top 13 CRM Alternatives to Microsoft Dynamics 365

Top 13 CRM Alternatives to Microsoft Dynamics 365: Review and Comparison

Top 13 CRM Alternatives to Microsoft Dynamics 365

Find a CRM for your needs

№1

CPAshka

CPAshka - CRM for dropshipping. Automate the accounting of dropshippers, optimize sales and increase profits. Looking for an alternative to Microsoft Dynamics 365 CRM? CPAshka is your choice!

CPAshka

Main advantages

  • Automatic calculation. Accurate accounting of payments to dropshippers, saving time.
  • Convenient management. Intuitive interface for efficient work.
  • Dropshipping optimization. Increase profits through process automation.
  • Full integration. Easily integrates with your dropshipping platforms.

Options and tools

  • CRM for dropshippers
  • CPAshka: automation
  • Analogue of Dynamics 365
  • Profit calculation
  • Integration with API
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№2

LP-CRM

LP-CRM - CRM for product business, e-commerce and services. A great alternative to Microsoft Dynamics 365 CRM, which allows you to automate sales and improve customer service. Optimize your business with LP-CRM!

LP-CRM

Main advantages

  • Zrozumіliy іnterfeys. Intuitive to use, minimum training.
  • Sales automation. Control of deals, leads, profit increase.
  • Real-time reporting. Track key metrics and performance.
  • Integration with tools. Connection to mail, telephony, sites.

Options and tools

  • Analoh Dynamics 365 CRM
  • CRM for e-commerce
  • Sales automation
  • Zruchny іnterfeys
  • Customer support 24/7
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№3

Apptivo

Apptivo: CRM system and suite of business applications for small and medium-sized businesses. An alternative to Microsoft Dynamics 365 CRM. Manage sales, marketing, projects and more in one place.

Apptivo

Main advantages

  • Clear interface. Easy to use, quick learning curve for the team.
  • Flexible adaptation. Customize applications to suit your business needs.
  • Application integration. Unite all business processes into a single Apptivo platform.
  • Resource savings. Optimize costs thanks to an affordable price for SMBs.

Options and tools

  • CRM for SMB
  • Dynamics 365 alternative
  • Apptivo business applications
  • CRM core integration
  • Savings for small business
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№4

Odoo CRM

Odoo CRM - a powerful CRM system integrated into the Odoo ERP ecosystem. An alternative to Microsoft Dynamics 365 CRM, offering a wide range of features for sales, marketing and customer service management. All in one solution for your business.

Odoo CRM

Main advantages

  • Full integration. All business processes in one Odoo system, without data gaps.
  • Flexibility and adaptability. Easily customizable to the needs of your business of any size.
  • User-friendly interface. Intuitive, which simplifies operation and user training.
  • Cost optimization. Savings thanks to the comprehensive Odoo ERP solution.

Options and tools

  • Integration with ERP
  • Flexibility of settings
  • Sales automation
  • Reporting and analytics
  • Open source
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№5

Nutshell

Nutshell - CRM + email marketing designed for B2B teams. Easy to learn, Nutshell is a great alternative to Microsoft Dynamics 365 CRM if you need a more affordable and intuitive tool.

Nutshell

Main advantages

  • Intuitive interface. Easy to learn, simple to use. Focus on sales!
  • Email marketing. Automate mailings, engage customers more effectively.
  • For B2B teams. Specialized tools for the needs of your business.
  • Affordable price. Optimize costs without losing functionality.

Options and tools

  • Easy to use
  • Email marketing
  • For B2B teams
  • Dynamics 365 analogue
  • Affordable price
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№6

Streak CRM

Streak CRM - CRM system integrated directly into Gmail. Create custom sales funnels, manage contacts and deals without leaving your inbox. Looking for a simple alternative to Microsoft Dynamics 365 CRM? Streak may be your choice!

Streak CRM

Main advantages

  • Integration with Gmail. Manage sales directly from your email, without switching.
  • Custom pipelines. Customize sales stages to suit your business.
  • Easy implementation. Quick start, no IT required.
  • Convenient collaboration. Shared access to data for the team.

Options and tools

  • Integration with Gmail
  • Custom pipelines
  • User-friendly interface
  • Email tracking
  • Sales automation
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№7

Close

Close - CRM for sales departments that intensively use calls and email newsletters. If you are looking for an alternative to Microsoft Dynamics 365 CRM with an emphasis on communication automation and sales productivity, Close is your choice.

Close

Main advantages

  • Sales growth. Close helps teams sell more, better, and faster with built-in tools.
  • Simple calls and email. Call and email directly from Close, automate series for maximum contacts.
  • Clear reporting. Analyze data, track progress, and improve sales strategies with detailed reports.
  • Integration. Close easily integrates with other tools you already use for a seamless flow of data.

Options and tools

  • Dynamics 365 alternative
  • CRM for sales
  • Focus on calls/email
  • Automation of routine
  • User-friendly interface
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№8

SugarCRM

SugarCRM - flexible open-source CRM system, ideal for B2B sales. An alternative to Microsoft Dynamics 365 CRM, offering extensive customization and integration capabilities to optimize your business processes.

SugarCRM

Main advantages

  • Відкритий код. Complete freedom of settings and integrations without restrictions.
  • Flexibility of adaptation. Adapt to the needs of businesses of any complexity.
  • Cost savings. Reduce licensing and support costs thanks to the open platform.
  • B2B orientation. Specialized features for complex B2B sales.

Options and tools

  • Open source CRM
  • B2B sales
  • Flexible setup
  • API Integration
  • Process automation
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№9

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - A CRM system from Microsoft for sales automation. Deep integration with other 365 products and Copilot. Enhance sales capabilities with analytics and artificial intelligence.

Microsoft Dynamics 365 Sales

Main advantages

  • Deep integration. Easy collaboration between departments thanks to connection with Microsoft 365.
  • Copilot: your assistant. Artificial intelligence to optimize sales and personalize communications.
  • Full automation. Automate routine tasks and focus on sales.
  • Real-time analytics. Make informed decisions based on data and sales forecasts.

Options and tools

  • Integration with Microsoft 365
  • Sales automation
  • Analytics with Copilot
  • Customer management
  • Flexibility and scalability
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№10

Zoho CRM

Zoho CRM - cloud CRM system for automating sales, marketing and customer support. Looking for a Microsoft Dynamics 365 CRM alternative? Zoho CRM offers a wide range of features for managing your customer base and optimizing business processes.

Zoho CRM

Main advantages

  • Clear price. Transparent cost, no hidden fees, for any business.
  • Easy integration. Connect your favorite tools and services without any problems.
  • Universal platform. Sales, marketing and service - all in one place.
  • Flexible adaptation. Customize to your business needs without developers.

Options and tools

  • Business automation
  • Flexible CRM system
  • Integration with Zoho Apps
  • User-friendly interface
  • Cloud solutions
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№11

Vtiger CRM

Vtiger CRM - a platform for sales, marketing, and customer support. Looking for an alternative to Microsoft Dynamics 365 CRM? Vtiger offers powerful automation and integration tools for effective business management.

Vtiger CRM

Main advantages

  • Everything in one place. Sales, Marketing, and Help Desk on a single Vtiger CRM platform for seamless teamwork.
  • Flexible customization. Customize the system to your business needs without restrictions.
  • Affordable price. Save money without sacrificing functionality and efficiency.
  • Routine automation. Free up your time for important tasks by entrusting the routine to Vtiger CRM.

Options and tools

  • Analog of Dynamics 365 CRM
  • Vtiger CRM: All in one
  • Sales, Marketing, Help Desk
  • Business automation
  • Affordable CRM price
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№12

Less Annoying CRM

Looking for an alternative to Microsoft Dynamics 365 CRM? Less Annoying CRM is an incredibly simple CRM system for small businesses. No unnecessary features or complexity, just the necessary tools to organize customers and deals. Try Less Annoying CRM for easy operation!

Less Annoying CRM

Main advantages

  • Intuitive interface. Easy to learn, easy to use for the whole team, minimum adaptation time.
  • No unnecessary features. Only the necessary tools for customer management, nothing extra.
  • Affordable price. Transparent cost without hidden fees, beneficial for small businesses.
  • Excellent support. Fast and qualified assistance, a personal approach to each client.

Options and tools

  • Easy to use
  • Affordable price
  • Support for UA language
  • Quick implementation
  • Intuitive interface
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№13

Capsule CRM

Capsule CRM is a simple and convenient CRM for managing contacts, deals and projects. An alternative to Microsoft Dynamics 365 CRM for small and medium-sized businesses looking for an easy-to-use solution.

Capsule CRM

Main advantages

  • Intuitive interface. Easy to learn and use, focus on customers, not software.
  • Comprehensive solution. Contacts, deals, projects - all in one place for better control.
  • Affordable price. Optimal price-performance ratio for your business.
  • Flexible adaptation. Customize to your company's needs, not the other way around.

Options and tools

  • Simple interface
  • Integration with mail
  • Contact management
  • Deal tracking
  • Cloud solution
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CRM system comparison

# Means Target audience CRM system functionality Free period Price from
1CPAshkaDropshippers, online commerceDropshipping CRM, Accounting automation, Sales optimizationFree for the first 100 leadsfrom $5/month
2LP-CRMTovarny bіznes, e-commerce, posluhiSales automation, customer base, reportingFree version for up to 50 orders per monthvіd 9 $/mіsyats'
3ApptivoSmall business, medium businessCRM, Automation, IntegrationFree trialfrom $15/month per user (annual payment) or $20/month monthly
4Odoo CRMSmall, medium, businessSales, automation, integrationOne App Free (CRM for free)from €24.90/month per user
5NutshellB2B, sales teamsCRM, email marketing, B2B14 day testfrom $16/month per user
6Streak CRMSmall business, salesGmail integration, sales funnels, deal managementFree planfrom $59/month per user
7CloseSales departments, salespeopleCalls, email, automation14 day trialfrom $49/month per user
8SugarCRMB2B, sales, marketingCustomization, integration, B2B salesFree testfrom $49/month per user
9Microsoft Dynamics 365 SalesEnterprises, sales, marketingAutomation, integration, analytics30-day trialfrom $65/month per user
10Zoho CRMSmall business, enterprisesSales automation, marketing, supportFree plan (up to 3 users)from $20/month per user
11Vtiger CRMSMBs, enterprisesAutomation, integration, customer managementTest 15 daysfrom $15/month per user
12Less Annoying CRMSmall business, startupsSimplicity, convenience, organization30 day test$19/month per user
13Capsule CRMSMBs, startupsContacts, deals, projectsFree planfrom $18/month per user

Help

There are many options: Salesforce, Zoho, HubSpot, Pipedrive, and others, depending on business needs.
Often - lower price, better integration with certain tools, or a simpler interface.
Pipedrive or Zoho can be a great choice due to their cost and functionality.
Company size, budget, required features, and integrations with other tools.
There are online reviews and ratings that can help compare different solutions by features and price.