TOP 14 CRM Systems - Jira Service Desk Alternatives

Alternatives to JIRA Service Desk: Choosing the Best CRM for Your Business

TOP 14 CRM Systems - Jira Service Desk Alternatives

Choose a customer management system

№1

LP-CRM

LP-CRM - CRM for product business, e-commerce and services. Optimize sales, automate order processing and improve customer service. JIRA Service Desk alternative to manage your business!

LP-CRM

Why choose CRM

  • Understandable interface. Easy to learn, quick to adapt, effective to work from day one.
  • Sales automation. Optimize the sales funnel, increase profits, minimize routine.
  • Real-time reporting. Monitor key indicators, make informed decisions, scale your business.
  • 24/7 support. Our team is always ready to help you solve any issues.

Tools

  • Sales automation
  • User-friendly interface
  • Integration with services
  • 24/7 customer support
  • Analytics and reports
Start test
№2

CPAshka

CPAshka is a CRM system for dropshipping that simplifies accounting and automates calculations with dropshippers. It is an effective tool for optimizing work, similar to JIRA Service Desk in the field of dropshipping.

CPAshka

Why choose CRM

  • Automation of payments. Accurate calculation of rewards for dropshippers, saving time.
  • Convenient order tracking. All order information in one place, quick search.
  • Integration with platforms. Easy connection to popular stores and services.
  • Real-time reporting. Analyze efficiency, make informed decisions.

Tools

  • Dropshipping automation
  • Dropshipper calculation
  • Integration with marketplaces
  • User-friendly interface
  • Reporting and analytics
Start test
№3

Pipedrive

Pipedrive - CRM designed to increase deal conversion. Visualize your sales pipeline, track every deal step, and close more deals. An alternative for customer management instead of JIRA Service Desk.

Pipedrive

Why choose CRM

  • Increased sales. Pipedrive focuses on deal conversion by providing tools to effectively manage the sales funnel.
  • Visual pipeline. A clear vision of the sales stages helps to quickly identify bottlenecks and optimize the process.
  • Easy to use. Pipedrive's intuitive interface allows you to quickly adapt and start working.
  • Routine automation. Automate repetitive tasks to focus on important deals and customers.

Tools

  • Intuitive interface
  • Convenient sales funnels
  • Routine automation
  • Simple deal tracking
  • Integration with tools
Start test
№4

Zoho CRM

Zoho CRM is a cloud-based CRM system that automates sales, marketing, and customer service. An alternative to JIRA Service Desk for managing customer relationships and optimizing business processes.

Zoho CRM

Why choose CRM

  • Зрозумілий інтерфейс. Intuitive management, quick team training, and easy adaptation to changes.
  • Automation of routine. Focus on strategy, not repetitive tasks, increasing productivity.
  • All in one place. Integrated sales, marketing, and support tools for a unified view of the customer.
  • Flexible setup. Adapt the platform to business needs without involving developers, easily and quickly.

Tools

  • Intuitive interface
  • Process automation
  • 24/7 customer support
  • Reporting and analytics
  • Zoho CRM Scalability
Start test
№5

SalesDrive

SalesDrive: CRM for online stores that optimizes sales. Integration with marketplaces, delivery services, and payment systems. Inventory control, analytics, automation of routine tasks. An analogue of Jira Service Desk in the field of e-commerce!

SalesDrive

Why choose CRM

  • All in one place. Manage orders, inventory, customers from a single SalesDrive platform to save time.
  • Integrations are configured. Connect SalesDrive to your marketplaces, delivery services, and payment systems seamlessly.
  • Automation of routine tasks. Automate order processing, status updates, and customer communication.
  • Clear analytics. Get reports on sales, inventory, and customers for informed decision-making.

Tools

  • Convenient CRM for e-commerce
  • Integrations: all in one
  • Sales automation
  • Marketplace support
  • SalesDrive: market leader
Start test
№6

HubSpot CRM

HubSpot CRM - a free platform for marketing, sales, and customer service. A Jira Service Desk alternative for customer relationship management. Easy integration and process automation.

HubSpot CRM

Why choose CRM

  • Free CRM core. Start with free tools, scale as you grow.
  • One platform. Marketing, sales, and support in one system.
  • Improving customer experience. All customer data in one place for better interaction.
  • Process automation. Automate routine tasks to focus on growth.

Tools

  • Free CRM
  • Integration with HubSpot
  • Support automation
  • User-friendly interface
  • Customer analysis
Start test
№7

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage clients, tasks, deals, warehouse, and finances in one place. A great alternative to JIRA Service Desk for business process optimization!

KeepinCRM

Why choose CRM

  • All in one place. Manage clients, tasks, deals, and finances in KeepinCRM.
  • Intuitively understandable. Easy interface for quick learning and efficient work.
  • SMB support. Optimized for small and medium businesses, scale easily.
  • Clear price. Transparent and affordable rates with no hidden fees.

Tools

  • Simple interface
  • Sales automation
  • 360° customer accounting
  • Task management
  • Integration with the bank
Start test
№8

Capsule CRM

Capsule CRM - lightweight CRM for managing contacts, deals, and projects. A great choice if you need a simple system, but with functionality similar to JIRA Service Desk, for organizing work with clients and tasks. Try it!

Capsule CRM

Why choose CRM

  • Simple contact management. Organize customer data to quickly find the information you need.
  • Convenient deal tracking. Manage sales from start to finish, increasing profits.
  • Effective collaboration on projects. Collaborate on projects, with clear task allocation and deadline control.
  • Instant integration. Easy connection to other tools to optimize your workflow.

Tools

  • Simple interface
  • Contact management
  • Deal management
  • Integration with mail
  • Project support
Start test
№9

KeyCRM

KeyCRM - Ukrainian CRM for e-commerce: consolidate orders from all channels (websites, marketplaces, social networks) in one place. Manage communications, inventory, and get detailed analytics. JIRA Service Desk alternative for your business.

KeyCRM

Why choose CRM

  • All in one place. Manage orders, inventory, and customers from different channels on one platform.
  • Ukrainian support. Get fast and effective support in your native language.
  • Automation of routine tasks. Forget about manual data entry and reports, KeyCRM will do everything for you.
  • Clear analytics. Track key metrics and make informed decisions for growth.

Tools

  • Ukrainian CRM
  • Convenient support
  • API Integrations
  • Data analysis
  • Sales automation
Start test
№10

amoCRM

amoCRM - A CRM with a focus on messengers. Create chat funnels, integrate bots, and build omnichannel dialogues with customers. Looking for an alternative to Jira Service Desk? amoCRM will help automate communication and increase sales!

amoCRM

Why choose CRM

  • Omnichannel chats. All communication in one place, customers are always connected.
  • Chat sales funnels. Automate leads through messengers, increase conversion rates.
  • Bots for support. Respond 24/7, relieve the team's workload.
  • amoCRM + Messenger. Easy integration with favorite messengers.

Tools

  • Convenient integration
  • Sales automation
  • Omnichannel support
  • Customer analysis
  • Quick start
Start test
№11

Bitrix24

Bitrix24 is a CRM and workspace for business. Manage sales, communicate with customers through the contact center, organize projects - all in one place. An alternative to JIRA Service Desk for comprehensive work with clients and tasks.

Bitrix24

Why choose CRM

  • Unified space. All the tools for the team in one place: tasks, chats, documents, mail.
  • Sales automation. Increase profits by automating the sales and marketing funnel.
  • Effective support. Process customer requests quickly and efficiently, increasing their loyalty.
  • Simple project management. Plan, control and complete projects on time and within budget.

Tools

  • Integration with Bitrix24
  • Process automation
  • User-friendly interface
  • 24/7 customer support
  • Sales analytics
Start test
№12

Copper

Copper - CRM that works seamlessly with Google Workspace. Its deep integration with Gmail makes it a great choice for those looking for a CRM similar to Jira Service Desk, but with a focus on sales and customer interaction within the Google ecosystem.

Copper

Why choose CRM

  • Integration with Gmail. Manage clients directly from your email, without switching between tabs.
  • Sales automation. Free up time by automating routine sales tasks.
  • Communication optimization. Simplify communication with customers and improve support.
  • Simple interface. Easy to use, quick implementation in Copper.

Tools

  • Integration with Gmail
  • User-friendly interface
  • Sales automation
  • Data analysis
  • Support for Google Apps
Start test
№13

Close

Close - CRM, created for sales. An ideal alternative to JIRA Service Desk if your focus is on calls and email newsletters. Automate your sales funnel and close more deals!

Close

Why choose CRM

  • Convenient interface. Easy to learn and use, intuitive design.
  • Team productivity. Automation of routine, more deals are closed faster.
  • Calls + Email in one. Customer communication is centralized, performance control.
  • Integration with other tools. Connect the necessary services, optimize the workflow.

Tools

  • Easy to use
  • Sales automation
  • Integration with mail
  • Convenient reports
  • Call support
Start test
№14

Agile CRM

Agile CRM - CRM system that combines sales, marketing, and support in a single interface. Are you looking for an alternative to Jira Service Desk? Agile CRM offers powerful tools for customer management and business process automation.

Agile CRM

Why choose CRM

  • Everything in one place. Manage sales, marketing, and support from a single platform, without switching.
  • User-friendly interface. Intuitive design makes it easier for your team to work.
  • Automation of routine. Automate tasks and free up time for important projects.
  • Improved communication. Information sharing promotes better interaction between departments.

Tools

  • CRM for Agile teams
  • Integration: all in one
  • Jira SD Alternative
  • Process automation
  • Intuitive interface
Start test

CRM comparison table

# System Scope of application Main functionality Free plan From
1LP-CRMProduct business, e-commerce, servicesSales automation, order processing, customer serviceFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshipping, e-commerceOrder tracking, payment automation, dropshipper analysisFree for the first 100 leadsfrom $5/month
3PipedriveSmall business, salesSales pipeline, automation, reports.14 day trialfrom $14.90/month per user
4Zoho CRMSales, marketing, supportSales, marketing, supportFree plan (up to 3 users)from $20/month per user
5SalesDriveOnline stores, e-commerceIntegration, automation, analytics14-day trialfrom 349 UAH/month
6HubSpot CRMSmall business, startupsFree CRM, automation, integrationFree planfrom $20/month per user
7KeepinCRMSmall business, medium businessClients, tasks, dealsTest 7 daysfrom 290 UAH/user/month
8Capsule CRMSMBs, startupsContacts, deals, projectsFree planfrom $18/month per user
9KeyCRME-commerce, small/medium businessChannel consolidation, automation, analytics14-day trialfrom $19/month
10amoCRMSmall business, salesChat funnels, integrations, omnichannel14-day trialFrom $15/month per user
11Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
12CopperSales, marketingGmail integration, sales, Google Workspace14 day trialfrom $29/month per user
13CloseSales departments, small businessCalls, email, automation14 day testfrom $49/month per user
14Agile CRMSmall businesses, startupsSales, marketing, supportFree plan (up to 10 users)from $8.99/month per user

FAQ

 
What are the free alternatives to JIRA?
Zoho Desk offers a free plan. It is also worth considering platforms with a trial period.
 
Which platform is the easiest to use?